Contact Us
We're here to help you with any questions or concerns
Get in Touch
Have questions about our products, need help with an order, or want to learn more about cannabis? We're here to help!
Phone
1-800-HIGHER-TOLERANCE
Mon-Fri: 9AM-6PM PST
info@highertolerance.com
We respond within 24 hours
Location
Serving nationwide
Fast, discreet delivery
Customer Service Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Send us a Message
Frequently Asked Questions
What are your delivery areas?
We deliver to all states where cannabis is legal for recreational or medical use. Check our shipping page for specific details about your area.
How long does shipping take?
Most orders are processed within 1-2 business days and delivered within 3-5 business days. Express shipping options are available.
Do you require age verification?
Yes, you must be 21+ (or 18+ with medical card in applicable states) to purchase cannabis products. Age verification is required at delivery.
What payment methods do you accept?
We accept major credit cards and ACH bank transfers. All payments are processed securely through Stripe.
Can I return products?
Due to the nature of cannabis products, we cannot accept returns. However, if you receive a defective product, please contact us immediately.
Are your products lab tested?
Yes, all our products are third-party lab tested for potency, pesticides, heavy metals, and microbials. Lab results are available upon request.